FAQ

What are your opening hours?

We are open for standard deliveries from 5pm until last orders at 9:30pm (8:30pm on Wednesdays) on Wednesday, Friday, Saturday and Sunday. We also offer special deliveries, please see our full size bakes page.

Do you deliver to me?

Our delivery area is marked below. You will be asked to input your postcode when placing your order and our website will only allow you to order if the delivery address falls inside this area. If you are outside our area and would still like to order, we can arrange to meet you at a convenient location within the radius. Delivery outside our radius can be arranged for a fee but not during our standard delivery hours.

How can I pay and what are your delivery charges?

Our delivery charge depends on your location. Delivery is £2 to Oakham on orders under £10 or free on orders over £10. For anywhere outside Oakham delivery is £2 on orders under £25 or free on orders over £25.

How long will my order take to get to me?

We aim to have your order with you within your chosen timeslot but please be aware that at exceptionally busy periods this may extend to 30 minutes outside your timeslot. If there is a delay with your order we will contact you to keep you updated.

Does the price cover a whole cake or a slice?

Our standard delivery menu is for one portion of pudding and our milkshakes are 16oz.

Can I buy a whole cake?

All our cakes and cheesecakes are available to purchase full size (8-inch standard), (please note that 2 weeks’ notice is preferred) and we offer advanced bookings for large groups. Please see the full size bakes page for more details.

Can I request a pudding that is not on your menu?

We’re happy to receive requests for puddings that aren’t on the menu, but please be aware, we receive a lot of these messages so cannot guarantee to fulfil every request. Please contact us.

Do you make iced/themed occasion cakes?

Due to the time-consuming nature of this, we no longer make bespoke celebration cakes. However, if you would like to purchase one of our full-size cakes, we are happy to make small adjustments, for example we can add flavours to our cakes such as mint chocolate, we can also add messages and ribbons to the box at your request.

If you have any other questions, please contact us.

How do I buy a gift voucher?

All our gift vouchers are personalised with a message and can be purchased for any amount. Just contact us to order.